Privacy Policy

1. Our site and privacy contact

Aussie Play Route operates aussieplayroute.com as an Australian gaming information guide. We publish editorial material to help readers compare digital entertainment options and understand how platforms describe their services. The guide is informational; visiting it does not create an account or start a wagering service with us.

For a privacy question, correction request or concern about information sent to our editors, contact [email protected] or call +61 2 8015 6394. Postal correspondence can be addressed to Level 9, 50 Pitt Street, Sydney NSW 2000, Australia. The editorial support desk aims to respond Monday to Friday, 09:00–17:00 Sydney time, excluding public holidays. Email is the preferred channel for a request that needs a written response.

2. Information involved in using the site

Most pages can be read without identifying yourself. If you choose to send a contact or feedback form, its fields ask for your name, email address and message. The form submits to a confirmation page. That confirmation only reports that the browser reached the page; it does not mean that a message was delivered, stored in an editorial system or answered. Do not include details that are not needed for your enquiry.

Our search interface matches the words you enter against content already declared for the site in your browser. It does not create a search account or send a query to a server endpoint. The site also keeps the choice made in its consent interface using the first-party aussieplayroute_consent_v1 preference in browser storage. A related first-party cookie may record the same choice for up to one year. These are used to remember your selection; they are not advertising profiles.

Like other websites, the hosting environment may handle technical request information to return pages and maintain service quality. Depending on the request, this can include an IP address, time, requested URL, browser or device details, and response status in routine access logs. These records are infrastructure data, not information collected through a separate analytics or advertising feature. We have no optional analytics or advertising integration planned.

3. Why information is used

We use information only for practical site and editorial purposes. Contact details let the team understand a question, reply where possible, check a reported error or follow up on a privacy request. The consent preference lets the site keep your choice between visits. Technical records help diagnose failed requests, maintain availability and investigate activity that threatens the service or its readers.

We do not plan to sell personal information, build account profiles or use this guide to provide wagering services. We do not use a message submitted through a form as permission to send unrelated marketing. If a future feature changes these purposes, this policy will be updated before the change is described as part of the site.

4. Choice and consent

You choose whether to contact the editors and what to include in a message. Where the Australian Privacy Principles apply to the handling of personal information, we aim to follow their requirements in a way suited to this small editorial guide. This statement is not a claim of regulator registration or a certification, and legal obligations can depend on the circumstances.

The preference storage described above supports your selected choice and basic site operation. Optional analytics and advertising technologies are not currently used. If optional technologies are introduced, the choice interface will explain them and seek an affirmative choice where required. Rejecting optional technologies will not prevent access to editorial pages. You can revisit Cookie settings through the site footer; clearing site storage in your browser also removes the saved preference.

5. Recipients and external websites

Editorial support may access correspondence when needed to answer it, review a correction or handle a privacy request. Hosting providers may process technical request data as part of delivering the website. Access should be limited to the task being performed. We do not name a particular hosting processor or claim a particular hosting country in this policy.

We may disclose information when a valid legal requirement requires it, or when necessary to address a serious security or safety issue. We do not otherwise provide contact messages to unrelated organisations. Links to gaming platforms and other external sites are provided for readers to explore independently. When you follow a link, that provider’s privacy terms and practices apply to activity on its site. An affiliate relationship, if disclosed beside a link, does not itself mean that personal data from this site is transferred to that provider.

6. Retention and deletion

Our retention periods are operating targets designed to avoid keeping information longer than a task needs. Routine email enquiries are scheduled for deletion 12 months after the matter is closed. If an enquiry results in a published correction, we may retain a minimal record of the correction and its date for up to 24 months so that the editorial history can be checked. A legal obligation or a genuine dispute may require relevant records to be kept longer.

Routine technical access logs are targeted for rotation after 30 days. A limited copy may be retained for as long as needed to investigate a security incident or comply with a lawful request, then reviewed for deletion. The browser preference remains until you change the selection or clear browser storage; the related cookie has a maximum duration of 31,536,000 seconds. Contact forms do not connect to a packaged database, and the confirmation page alone does not create a stored form record.

7. Reasonable security measures

We use proportionate safeguards for a small editorial website. Access to correspondence is limited to people handling the enquiry, and the team is expected to use maintained devices, account access controls and care when sharing or disposing of records. Hosting and browser protections also help reduce common risks, though no online channel can remove every risk.

Please do not send payment card details, passwords, identity documents or sensitive personal information through a contact form or ordinary email. If you believe information sent to us has been exposed or misdirected, contact [email protected] with enough context to identify the issue, but do not repeat sensitive details in your report. We will review the concern and take reasonable steps appropriate to the circumstances. No website or email channel can offer an absolute security guarantee.

8. Access, correction and complaints

You can ask what personal information we may hold about you, request a correction, or ask us to delete information where we no longer need it and are not required to retain it. Email [email protected] with a clear description of the request and, if helpful, the approximate date or subject of the correspondence. We may ask for proportionate information to locate a record and confirm that we are responding to the right person; we will not ask for passwords or identity documents as a routine step.

As an authored service target, we aim to acknowledge a request within five business days and provide a substantive response within 30 days. A complex request may take longer; if so, we will explain the delay and expected next step. We may need to decline or limit a request where the law permits or requires that result, such as where responding would affect another person’s privacy. We will explain the basis where we can. If you are not satisfied with our handling, you may raise a complaint with the Office of the Australian Information Commissioner where that office has jurisdiction.

9. Children and age-appropriate use

This guide covers digital entertainment and platform information. Game classifications, minimum ages and provider rules vary, so readers should check the relevant rating and the provider’s terms before using a service. The guide does not make a platform appropriate for every age group.

Children should involve a parent or guardian before sharing personal information online. We do not knowingly seek sensitive information from children. If a parent or guardian believes a child has sent us personal information, they can contact the privacy address above and ask us to review or remove the correspondence where appropriate. Please identify the message or approximate date without sending additional sensitive information.

10. Policy changes

This policy takes effect on 20 October 2026. We may revise it when site features, handling practices or relevant requirements change. The effective date at the top of the page will be updated, and material changes will be explained here in plain language. A policy update does not imply that a new choice was obtained retroactively; where a new choice is needed, we will present it through the appropriate site interface.